Majlis Perbandaran Seberang Perai

Please ask for a Reference Number from the officer who attends to your phone calls.

If you communicate with us through our homepage, a Reference Number will be automatically generated and displayed when your submission has been successfully transmitted to our central database.

Please note down and keep the Reference Number for follow-up communications or enquiries regarding the status of your correspondence.

You can communicate with us through any of these channels:

During Office Hours :

Call Our Hotline 04-5497700 Our Duty Officer will attend to your calls

Through the Internet Anytime of Day :
MPSP Website : http://www.mpsp.gov.my/aduan/main_menu.asp
Email to : aduan@mpsp.gov.my

Your views and suggestions are important to us.

All communications whether by phone or submitted through our website or email are recorded in our centralised database and monitored by MPSP's senior management.

In line with our commitment to provide excellent services to our clients, we will keep you updated from time to time and pledge to respond to all correspondence within two weeks of receipt of each communication.

Our senior officers can also be reached directly by email.