Obviously, every customer would expect that their interest be given due attention and priority. In order to fulfill the needs of our customers in accordance to  the aspirations of the government and the support of the local community, necessary steps have been taken to design the best management system through utilization of modern management techniques.

The use of ICT applications has proven to be one of the most important medium to improve the standard of our customer-friendly delivery system. Information can be accessed more promptly and accurately not only by the organization but also by the public as well as other important stakeholders.

MPSP’s vision is to convert Seberang Perai into a clean, beautiful and comfortable place to stay, work and competitive for investment. Cleanliness, health, infra structural development and spiritual balance need to be emphasized in order to create a more dynamic community. In order to achieve this, MPSP with the co-operation of the local community need to adopt methods that will enable us to progress rapidly by taking into consideration critical factors which may occur in the near future.  For the benefit of all, planning for the future must not be over-looked. In order to realize this vision, co-operation between MPSP and the local community need to be further strengthened so that the position and role of each entity in Seberang Perai may be clearly defined.


Farizan bin Darus
President 
Seberang Perai Municipal Council