Last Update  08-Aug-2007

To give planning permissions  within 10 weeks from the date of receiving plans provided all rules have been complied. To ensure the trimming of trees are being done at every 6 months interval at locations that have been identified. To ensure that playground's equipments are fixed within 30 days from the date of receiving complaints.

To give results on building plan applications within 3 to 8 weeks from the date all rules are complied with, depending on the application categories. To provide CF within 14 days from the date of receiving complete applications.

Quantified notices are produced within 75 days from the date of receiving the cases. Change of ownerships to be done within 2 weeks from the date of receiving applications, except for rural properties.

To ensure that street lights, decorative lights and traffic lights are fixed within 4 days from the date of complaints. To ensure that road and garden patching works are done within 2 days from the date of complaints.

To carry out cleansing works on drains, roads, walkways and grasslands twice a week for housing areas and thrice a week for commercial areas. To provide domestic sewage collection services thrice a week. To remove garden wastes once every two weeks in housing and commercial areas.

To ensure that the appointment of employees are done within 6 months from closing date of job application.

To finalize contracts with signing and  stamping  within 21 days from the tender  closing date.

To make payments within 14 days from the date of receiving  invoices. Assessment bills to be issued in January for the first half year and in July for the second half year..

Response to complaints to be done within 2 weeks from the date of receiving the complaints.

To approve the commercial/vendor license applications and veterinary licenses within 25 days from the date of  receiving complete applications, Business licenses will be issued within 25 days after compliance on all licensing rules and clearance from all related technical departments. Offers to occupy vacant slots in hawker complexes and markets will be done within 45 days from the date of interviews.