Public can make complaints by going personally to MPSP's counters at MPSP headquarter, Bandar Perda or by surfing MPSP's website at (eAduan).
Complaints can also be made by letter, telephone, fax or email to the following:
Public Complaints Bureau,
Seberang Perai Municipal Council,
14000 Bukit Mertajam
Telephone : 04-5497490/700
Fax : 04-5389700
Email : firstname.lastname@example.org